Welcome to OnlineSmokesShop! We value your privacy and want to be open about how we collect, use, and share your personal information when you visit our site or make a purchase.
What Personal Information We Collect:
When you visit our site, we automatically gather some details about your device, like your web browser, IP address, timezone, and any cookies on your device. While you’re browsing, we also collect info about the specific pages or products you check out, how you found us, and how you interact with our site. We call this “Device Information.”
Here are some of the ways we collect Device Information:
- *Cookies:* These are small files placed on your device that often include an anonymous unique identifier. For more about cookies and how to manage them, check out http://www.allaboutcookies.org.
- *Log files:* These record actions on our site and gather data like your IP address, browser type, internet service provider, and timestamps.
- *Web beacons, tags, and pixels:* These are electronic files that help us understand how you browse our site.
When you make or try to make a purchase, we’ll also ask for some personal information, like your name, billing and shipping addresses, payment info (such as credit card numbers), email address, and phone number. We refer to this as “Order Information.”
When we talk about “Personal Information” in this policy, we’re talking about both Device Information and Order Information.
How We Use Your Personal Information:
We mainly use the Order Information we gather to fulfill your orders (like processing payments, shipping, and sending you confirmations).
We also use this information to:
- Reach out to you;
- Spot potential risk or fraud in orders; and
- Share updates or promotions about our products that align with your interests.
The Device Information we collect helps us monitor for risks and fraud, and it also helps us improve our site (for example, by understanding how customers browse and interact with us, and evaluating our marketing efforts).
Sharing Your Personal Information:
We believe in transparency, so we share your information with trusted third parties to help us operate effectively. For instance, we use Shopify to run our online store—learn more about how Shopify handles your info here: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the site—check out their practices here: https://www.google.com/intl/en/policies/privacy/. If you want to opt-out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout.
We may also share your information when necessary to comply with laws, respond to requests, or protect our rights.
Do Not Track:
Just a heads up, we don’t change our data collection practices when we see a Do Not Track signal from your browser.
Your Rights:
If you’re in Europe, you have the right to see the personal information we hold about you and request corrections, updates, or deletions. If you want to exercise these rights, feel free to reach out to us via the contact information below.
Also, as a European resident, keep in mind that we process your info to fulfill our contracts with you (like your orders) or to meet our business interests. Your information may also be transferred outside of Europe, including to Canada and the U.S.
Data Retention:
When you place an order, we’ll keep your Order Information unless you ask us to delete it.
Changes:
We might update this policy occasionally to reflect changes in our practices or legal reasons, so feel free to check back from time to time!
Minors:
Please note that our site is not meant for individuals under 21.
Contact Us:
If you have any questions about our privacy practices, need more info, or want to file a complaint, don’t hesitate to reach out! You can email us at info@onlinesmokesshop.com or find other contact methods on our Contact Us page.
Thanks for visiting OnlineSmokesShop! We’re here to help make your experience great